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Search through over 150 of our most frequently-asked questions


At present, we do not offer a dedicated Muslimah cut due to limited demand.
We recommend pairing our jerseys with sports hijabs, arm sleeves, and leggings, as this combination typically provides greater comfort, mobility, and thermal regulation during sports.

We will transfer the commision via PayNow or Bank Transfer. You can let us know your details

It will be processed in 3 -7 working days.

We recommend sponsor logos to be just one color, maximum 2. This follows the latest industry trends. We strongly recommend just one logo so it does not break the design. We urge you to discuss with your sponsors and convince them to let us change the colors to fit the design, as there is nothing worse than a kit being ruined by a sponsor logo that does not fit the color scheme. We can still print sponsor logos that are of multiple colors/gradients, but the end result may not be ideal. Our designer will advise you during the design process.

You can choose whichever sponsor logos you want as long as you assume copyright for it.

Minor loose thread ends are generally not considered manufacturing defects and can simply be trimmed without affecting the integrity of the garment. However, clear manufacturing defects—such as misaligned panels, incomplete stitching, or unfinished seams—will be reviewed and replaced where appropriate. For defects involving sublimated printing that are not caused by external contamination, misuse, or subsequent damage, we will likewise replace the affected item where a production fault is confirmed. We strongly require a video of the unboxing process to help us verify the condition of the products upon arrival and identify any potential issues within our production process.

Yes. If the finished jersey does not correspond with the approved order sheet or artwork, we will replace the affected piece at no additional cost. For example, if your approved order sheet states BECKHAM 23 but the jersey is produced as BECKHAM 24, this would qualify for a replacement. In certain situations where the discrepancy is minor and you are happy to keep the affected item, we may alternatively offer a refund or other appropriate resolution.

Significant differences are extremely unlikely, as the dimensions, graphic placements, namesets, patterns, and other production elements are derived directly from the approved artwork.
Our production mockups are developed using Adult M as the reference size, which is then professionally graded across our range of more than 20 sizes. Due to differences in garment dimensions, panel shapes, and cutting between sizes, minor variations in graphic positioning and proportions are unavoidable. This is a standard characteristic of apparel manufacturing across the industry.
If you believe there is a significant discrepancy between your approved mockup and the finished product, please contact our support team. We will review the original production files and, if a production error is confirmed on our end, arrange a replacement at no additional cost.

Every order undergoes quantity checks at multiple stages of production and again before dispatch. If an item is reported missing, we will trace it through our production records and check with the relevant production and tailoring teams. If we confirm that an item was omitted from your final shipment, we will arrange a replacement or refund for the affected piece.

All orders undergo quality checks before dispatch and are securely packed with multiple layers of protective material to minimise the risk of damage during transit. We strongly require customers to record the complete unboxing process on video, particularly for larger orders. If an item arrives damaged, the footage allows us to determine whether the damage occurred during production, packing, or transit and, where applicable, submit a claim to the courier. If the damage is determined to be attributable to our production or packing process, we will replace the affected item at no additional cost or provide an appropriate refund.

If the wrong address was provided, and/or repeated delivery attempts are not successful, we will resend it at a cost of $50 per parcel.

Barring any customs delays, worldwide deliveries typically take between 7-14 working days.

We ship to 99% of countries around the world. The minimum order quantity for free shipping to countries outside of Asia is 30 pcs. If the order does not hit 30 pieces, we will charge for delivery.

We do not have a self-collection option at the moment.

We can arrange this for an additional $30 convenience fee on top of delivery costs via Grab Express, Lalamove, or uParcel.

Our courier partner will take a photo and send you a WhatsApp message.

There is no specific timing. Most shipments are delivered between 12pm to 10pm, but some may arrive after midnight or early morning. It depends on the courier’s workload on the delivery day.

Unfortunately, we can’t control delivery windows once handed to the courier.

Shipping to Singapore generally takes about 2-5 days after manufacturing has been completed.

Yes, after you place the order, you can track the progress on our dedicated customer portal at https://kyna.live. You will receive live updates on your order, from pre-production all the way to delivery! Simply input the last four digits of your invoice number along with the phone number you used to place the order.

All deliveries are to your doorstep by default. We cannot deliver to commercial addresses where access is restricted (e.g. gated offices, office buildings with operating hours).
We do accept if it’s a commercial location where the courier can freely access 24/7.
If there is no one there to receive the parcel, they will leave it outside the door and send you a WhatsApp message.
If delivering to a commercial address is a must, do make sure that it’s a location where our courier partner can reasonably hand over the package.

Yes, the price we quoted already includes shipping.

Physical colour samples are not provided as part of our standard process, as colours are matched under carefully controlled lighting conditions and photographs often fail to accurately represent the final result.
If a physical colour sample is required, it can be arranged for an additional fee. Please speak with your assigned representative for further assistance.

KYNA White Glove Experience (+$188.80)
The White Glove Experience is designed for teams that are willing to invest a little more to enjoy the highest level of service, speed and exclusivity.
DESIGN BENEFITS
1) 24-Hour Priority Design
Your mockups and revisions are prioritised, with new concepts and revisions delivered within 12-24 hours whenever possible instead of 3 days.
2) 3 Design Revisions
Fine-tune every detail with an additional round of revisions, giving you greater creative freedom.
3) 3 Mockup Concepts
Receive three unique design concepts instead of two, allowing your team to explore more creative directions before deciding.
4) Exclusive Custom Team Fonts
Create a truly one-of-a-kind identity with custom nameset fonts, including the option to integrate your team logo into the jersey numbers.
PRODUCTION BENEFITS
5) Priority Administration
Your order skips the standard processing queue, allowing artwork approvals and production preparation to begin sooner.
6) Priority Production Queue
Your jerseys receive priority manufacturing, reducing waiting time by moving ahead of standard orders whenever possible.
7) Physical Colour Samples
We’ll deliver printed colour samples to your doorstep before production, so you can approve colours with complete confidence.
8) Express Repeat Orders
Need more jerseys later? Future repeat orders automatically receive priority production, helping you replenish your team faster.
9) Express Shipping
Every order is shipped via express courier, with delivery typically completed within 1–2 business days after dispatch.
10) Complimentary Sizing Kit
Test up to six jersey sizes in the comfort of your own home before placing your order. We’ll deliver the sizing kit straight to your doorstep, with the option to add four additional sizes for just $20.
MONETARY BENEFITS
11) 24-Month Price Protection
Lock in today’s pricing for two years, protecting your team from future price increases and potentially saving thousands on repeat orders.
12) Training Jerseys from $9.90
Add matching training jerseys (i.e. third kit) from only $9.90 each, saving up to 50% compared to standard pricing.
13) Team Polo from $12.90
Complete your team’s look with custom polos from just $12.90. Perfect for coaches, committee members and supporters, they provide a smart, professional appearance on and off the field.
EXCLUSIVE PRIVILEGES
14) Limited-Edition Gift Set
Receive a commemorative plaque together with an exclusive designer gift box containing:
1 × Match-Quality KYNA FESTA Pro Size 5 Football
1 × Portable First-Aid Kit
1 × Referee Card Kit
1 × Cristiano Ronaldo “SIU” Sound Button
5 × Elite Mesh Training Bibs
1 × Random KYNA Supermarket Sticky Notes
1 × KYNA Premium Sports Towel
15) 10% Team Retail Discount
Every member of your team enjoys 10% off KYNA retail products for 12 months. Yes, all.
16) 20% Tournament Essentials Discount
Save 20% on selected tournament items, including trophies, medals, awards and more.
17) First Access
Enjoy priority access to new products, limited-edition releases and upcoming jersey designs before they’re available to everyone else.
On average, White Glove customers receive their jerseys up to 50% faster than standard orders (unless exceptionally complex artwork or circumstances require additional production time).
Because exceptional teams deserve an exceptional experience.

The vast majority of our pre-sales conversations are handled by our team, with AI assisting only in answering common enquiries.
Once your order progresses beyond the initial enquiry stage, all communication—including artwork discussions, production updates, and after-sales support—is handled exclusively by our staff. We believe that dedicated human support provides the best customer experience.

Yes. Different fabric options can be used within the same jersey design.
Please note that slight colour variations may occur between fabrics due to differences in material composition and how each fabric absorbs ink and reflects light.
The minimum order quantity is 12 pieces per fabric type.

Yes, there is no minimum order if you wish to reorder your kits in the future. For orders below 5 pieces, we are unfortunately unable to subsidise the shipping, so while the pricing remains the same for your subsequent orders, we will need to add an additional $4.90 for shipping. For 5 pieces and above, your shipping remains waived and free of charge.

Once your order is confirmed, we will provide an Excel order form for you to complete. Alternatively, you may import the spreadsheet into Google Sheets and share the completed document with us via a link.

Rush orders may be accommodated on a case-by-case basis, depending on our production capacity and the complexity of your order. As a general guide, deadlines of under 10 days are usually not feasible, while orders requiring delivery within 21 days may be possible depending on the circumstances. If you are working with a tight deadline, please let your assigned representative know as early as possible and we will advise you accordingly.

Due to the high MOQ for custom socks, we typically only provide off-the-shelf colors from our manufacturer (i.e. no custom colors). As such, we will advise you on which is the best option given your design choice.

Yes, you can. Before mass production, you will be given the opportunity to submit your sizes to us. We will help you sort and consolidate the sizes for everyone’s tops and shorts, and will let you approve before moving to production.

Yes, you can just order the shorts with us. The ala carte pricing (i.e. without the top) is $7.90 per piece, with a minimum order of 12 pcs. If your team has already made shorts with their tops previously, you are entitled to order them at the original price ($6), subject to additional shipping charges of around $4.90 per shipment.

Yes, that’s perfectly alright. We understand that everyone has different budget requirements, and some may prefer using their existing shorts. However, we strongly recommend getting shorts from us as they are subsidised when purchased with the tops and will make the team look significantly more professional with minimal investment.

Yes, you can. We understand that sometimes some of your teammates may prefer long sleeves.

Yes. KYNA is registered on GeBIZ and can invoice government agencies through Vendors@Gov.

Yes, we will provide an invoice for you. Typically, a screenshot of the payment along with the invoice is sufficient for accounting purposes. However, if you or your company would like a receipt, we are happy to issue one upon request.

Unless you are an enterprise customer or procuring for the government, full payment is required before production begins.

For jersey orders, we will collect a $50 deposit to kickstart the project. Before mass production, we will collect the remaining balance. Do note that in some cases, we may request a milestone payment between these two points. For example, if you order a 3D patch or socks — where manufacturing takes longer than the jerseys — our team may request payment for those items first so that production can begin earlier.
There is no obligation to make any payments earlier, but adhering to our requests will help speed up the overall process, so it’s highly recommended.

We accept PayNow (preferred), bank transfers, and debit/credit cards. Do note that there is a 4% surcharge for card payments. For customers who wish to accumulate miles and earn rewards on their credit cards, this is something worth considering, as the order value is high.
Singapore customers can also opt for Grab PayLater instalments, subject to additional commission fees.

Yes, 5% to cover Grab’s commission and admin fees.

Yes, powered by our partnership with Grab PayLater. Customers can split payments into 4/8/12 monthly instalments at 0% interest, or pay $0 upfront and the full amount 30 days later.
We collect a 5% commission to offset the Grab commission and admin fees.
Rest assured, opting for our instalment plans do not affect the processing time or cause a delay in your order.

Yes, all prices quoted are all-inclusive including free delivery, design, and production.

Here’s our process:
*1. DEPOSIT*
At the beginning of the project, we will collect a $50 deposit (PayNow UEN: PayNow UEN: 202511964M (KYNA Labs Pte Ltd). Due to our workload, we do not provide free mockups. This $50 also doubles up as compensation for the time and labor spent on the design process.
*2. 2D MOCKUP (⌛1-3 DAYS)*
We will then do up a tech pack, which consists of a 2D illustration and dimensions of their jerseys. This will usually take 1-3 days, excluding any revisions.
Each customer is entitled to two rounds of minor revisions (no concept changes, only dimensions/graphic placements). Additional revisions will be charged according to our rates.
🔒Once the mockup is approved, the design will be locked and no further changes can be made.
*3. COLOR TEST (⌛2-5 DAYS)*
Once the mockup is approved, we will proceed with a color test to ensure the final product matches the color on the screen (with a 10% tolerance). This will take around 2-5 working days and is mostly dependent on how complicated your chosen design is.
*4. REMAINDER PAYMENT + MASS PRODUCTION (⌛7-28 DAYS)*
Once the colors are set, we will collect the remainder payment. Mass production, depending on the quantity and material used, will take between 7-28 working days. The overall manufacturing time is heavily dependent on how complex your design is, and how many orders from other teams we are currently working on.
As manufacturing consists of numerous moving parts involving a dozen or so people, the ETA for completion will be subjected to change (either earlier or later).
*5. SHIPPING (⌛2-4 DAYS)*
Once the jerseys are manufactured, we will ship them to your provided address. *We do not provide self-collection.*
Shipping is free for residential addresses. Do take note that we do not ship to commercial addresses that cannot be accessed freely 24/7.
For our free delivery service, we are not able to accommodate deliveries at specified time slots.
Our courier partners work 24/7 and will leave your parcel outside your address before sending you a WhatsApp message. 95% of deliveries are completed between 8am and 11pm, with 70% completed before 7pm.
*6. TRACKING*
You will receive a link to track your order details. All updates will be communicated through there, including any potential delays or changes in ETA.

We have two tiers of fabric; AEROCOOL, and AEROFLY.
For AEROCOOL, the price is $19.90/top and $25.90/set including shorts for quantities between 24 and 35.
For 36-71 pcs, the price is $18.90/top and $24.90/set.
For 72 pcs and above, the price is $17.90/top and $22.90/set.
For AEROFLY, do take note that there is a minimum order quantity of at least 12 tops.
The price is $26.90/top and $32.90/set for 12-23pcs.
Basketball jersey, the price is 29.90/set (top + shorts) for quantities between 24 and 35.
We also have bulk discounts for larger quantities in the hundreds and thousands, so do let us know your requirements and our team will advise you separately.

Yes. Our jerseys can be customised for corporate events, schools, organisations, clubs, communities, and other non-sporting purposes.

Manufacturing timelines can occasionally be affected by factors across the production chain, including material availability, equipment issues, production scheduling, weather disruptions, power outages, logistics delays, and other unforeseen circumstances. Our estimated timelines are based on historical production data and are continuously adjusted to account for these variables. Where possible, we build reasonable buffers into our estimates rather than providing overly optimistic completion dates. This means your order may sometimes be completed ahead of the estimated timeline. Should a significant delay occur, our team will provide updates and advise you of the revised expected completion date.

Yes. You may choose not to proceed after approving the mockup. However, the design deposit will be forfeited as the design work would already have been completed.

The S$50 design deposit is non-refundable once the design process has commenced. Before collecting the deposit, our team will typically conduct an initial consultation to determine whether your proposed concept is feasible. In the unlikely event that we are unable to commence the design due to an operational issue on our end, the deposit will be refunded in full.

We currently provide a true-to-scale 2D production mockup rather than a conventional 3D preview. Our mockups are built using the actual dimensions, placements, proportions, and artwork that will be used for production, allowing them to closely represent the finished jersey. While 3D mockups can provide a more realistic visual presentation, they are not necessarily dimensionally accurate unless developed using considerably more advanced 3D modelling systems. Our 2D approach prioritises production accuracy while remaining complimentary for our customers.

We generally accept two rounds of revisions to add new graphics, adjust dimensions, and reposition the graphics. Before doing the mockup, we will confirm the concept you want from our catalog. If you decide to change the concept after the mockup is produced, we will charge $50/hour for further changes. For example, if you originally picked a red design but then want us to switch to a golden dragon design, we will charge accordingly to compensate for our time.
Remember, we offer complimentary design work for all our customers, so we seek your cooperation to ensure our workflow remains efficient and is not affected by constant changes and revisions.

Yes, we need the original design files you used in your mockups. They must also be of reasonable quality (at least Full HD resolution). If you’re unable to provide the original design files, we will have to reassemble the design using assets available to us to recreate a similar concept. The file type is not that important as we can accept almost every file type or format.

We accept all formats, including jpeg, png, pdf, svg, tiff, webp, and source files like psd, ai, afdesign, and cdr, among others. If your graphics are done on Canva, kindly share the project link with us so we can process and export your graphics on our end.
We highly recommend that you send us your source files for maximum print quality. If that’s not possible, please send the highest-quality image you have. The better the original image, the quicker we can proceed, as it minimises time spent on post-processing.

Yes. Special characters can be used, provided they are supported by the selected font.

We offer a library of over 150 of the world’s most popular jersey fonts, along with KYNA’s own collection of exclusive custom-designed fonts.
During the design stage, we will provide our font catalogue for you to choose from.
You are also welcome to request a specific font or supply your own font files, provided you have the appropriate rights to use them.

Yes. We offer a logo integration service for a one-time fee of S$50. This service is available exclusively with KYNA Exclusive Fonts, as third-party fonts cannot be modified to accommodate custom logo integration.

Certainly. We can assist in sourcing a font that matches your requirements. However, the customer remains responsible for ensuring that the chosen font has the appropriate commercial usage rights.

Yes. You are welcome to supply your own font. However, the customer is responsible for ensuring that the font is properly licensed for commercial use.

Yes. We can produce names in a wide range of languages and will select the most suitable font available through Google Fonts to ensure proper character support.

In addition to being exclusive to KYNA, our fonts include complete support for accented characters and punctuation (e.g. á, ë, ñ), making them suitable for international teams.
They are professionally built, commercially licensed, and optimised for production, resulting in faster processing and fewer compatibility issues compared to many freely available online fonts.
As an added option, your team logo can also be integrated into the jersey numbers for an additional fee.

KYNA Exclusive Fonts are a collection of custom-designed typefaces created exclusively for our customers. They are not publicly available and feature a wide range of modern styles.
Many were developed based on the most popular font requests we have received over the years, giving your jersey a distinctive and exclusive look.

You can download a copy of our latest font catalog via the following link:

Yes, you can. We also have a large font catalog for you to choose from. You are free to send us your font files as well — we will use them for you.

Yes, we can include sponsor logos. There are no additional charges for sponsor logos unless you request the namesets to be heat-pressed vinyl instead of sublimation.

It’s quite common for teams to lack high-resolution copies of their logos, but don’t worry — KYNA’s world-class design studio will help resolve this in one of three ways:
First, we will try to vectorise your logo. This works 80% of the time and produces serviceable results if the image you provide is of decent quality.
If the logo contains gradients and cannot be vectorised, we will proceed with an 8K upscale. This uses our algorithms to enhance your images, making them crystal clear even when zoomed in 10x.
If the original image is simply too poor in quality — blurry and out of focus — we will attempt to recreate the logo for you. There may additional charges depending on the complexity of the logo. Kindly send them to our team on WhatsApp and we will advise you accordingly.
It is worth noting that we have a 100% satisfaction rate when it comes to recreating our customers’ blurry logos, with many pleasantly shocked at the accuracy of the end result.

Yes, you can include up to 12 logos, be it club logos or sponsor logos. You can customise the design in whatever way you want.
There are no size or color limitations – as long as it can be printed, we can do it for you.
Also, if the logos are printed via sublimation, there is absolutely no extra charges regardless of the number of logos printed.

Yes, we have a logo catalog consisting of over 100 templates. You can pick one that you like, and we will help you adjust the colors and wording. Our design team will send this to you once you get in touch with them. This is completely free of charge. For larger edits (i.e. changing the graphic from say a falcon to a lion, we charge an additional $5-$10 depending on complexity).
We can also design a logo from scratch, but at an additional cost, and is subjected to our avaiability. Prices start from $50.
We are able to also rescue AI-generated logos and turn them into proper, well-balanced logos with minimal artefacts. Prices for that start at $20, so it’s a much more cost-effective way of getting a good quality graphic.
All logos created by us are of extremely high resolution, which ensures that they still remain clear even when printed on large surfaces beyond your jerseys.

It depends on the design selected. We maintain several design catalogues, some of which allow colours to be freely customised, while others have certain restrictions to preserve the integrity of the original artwork. Our design team will advise you on the available colour options before the design deposit is collected.

No, we can print out all colors in the CMYK color space.

Yes. We are experienced in converting AI-generated concepts into production-ready jersey designs. As AI-generated artwork is not always technically suitable for garment production, our designers may recommend or make minor adjustments to the artwork, patterns, proportions, or construction. Wherever possible, the original theme, visual direction, and overall concept will be preserved.

Of course! We specialise in rescuing AI logos and are able to process your AI graphics free of charge for extra quality.

Yes. We regularly work with artwork created in Canva. If your concept was designed there, we strongly recommend sharing the original Canva document with us where possible, as this allows our designers to retrieve the highest-quality versions of your available design elements.

Yes. If you provide your team logo, photographs, or other visual references, our designers can identify suitable colours and recommend designs that complement your team’s existing identity.

Absolutely. You can provide multiple references, concepts, or inspiration images and our designers can use them to develop a cohesive jersey design. This is one of the most common ways our customers work with us to bring their ideas to life.

Yes, of course! Whether it’s hand-drawn or a rough mockup, we are able to take your ideas and professionalise them for you. As long as your drawings communicate your vision, we will turn them into reality, just as we have for many of our customers before you.

Yes, of course — we’ve done this numerous times for our customers. In 90% of cases, if the design is simple and/or we have it in our database, simply show us an image and our design team will replicate it for you.
In the remaining 10% of cases where the design is too complex, we will propose a similar concept that we can create from scratch for you.

In 95% of cases, the quality of the logos provided by our customers are simply not good enough. They are not sharp enough to be printed, so if we use your logo without doing any treatment, the logos and graphics will come out blurry, especially if they’re printed out at larger sizes.
Vectorisation is a process that helps turn these logos into lossless quality, meaning that no matter which resolution your print them at, the graphics will come out clear and sharp. This also allows us to take full advantage of our disgustingly good printer, which are able to print out graphics at a superior density, allowing for a clearer image.
However, not all graphics can be vectorised, especially those with gradients. Photos can’t be vectorised as well. To still allow us to maximise the printing quality, we will do an 8K upscaling process using the latest AI algorithms, so your photos will still appear clear when printed. The difference is especially pronounced at large print sizes.

Absolutely. We offer a bespoke design service starting from S$100–S$200, depending on the complexity of the project.
You will work directly with our designers through one-on-one consultations to develop a jersey that reflects your team’s identity.
Our design team includes creatives with experience working on projects for major global sports brands, ensuring every concept is both distinctive and professionally executed.
All final artwork is delivered in lossless quality, ready for production.

Yes, of course! Before any mass production commences, we will create industry-standard mockups for you to approve. We are the only jersey manufacturer in Singapore that is able to produce to-scale mockups for you. If you’re unfamiliar with our workflow, would you like to hear more about the process?

No. Designs in our catalogue are not sold on an exclusive basis, which means they may be selected by multiple teams.
That said, with a library of over 1,000 designs, the likelihood of two teams choosing the same design is relatively low.
If you require exclusive rights to a particular design, we can discuss a licensing arrangement separately.

Sure! Please feel free to visit our Instagram @kynajerseys.

You can send us a sketch, reference images, or digital files. Just share them via WhatsApp or email.

Yes, KYNA runs its own design studio and does not outsource essential pre-production work. We retain full control and direction of your designs to ensure a more seamless design process with you.

Our design services are usually free-of-charge. This covers vectorisation and/or 8K upscale of your graphics, which can include your team logos, sponsor logos, graphics, namesets, and any design elements that you wish to incorporate into your design.
However, we do charge nominal fees on a case-by-case basis if the design scope is too big, for example, if you want us to generate a complex graphic like a dragon, or something extravagant like adding in special effects etc.
Our design team will advise you accordingly, so not to worry!

At present, we do not offer a dedicated Muslimah cut due to limited demand.
We recommend pairing our jerseys with sports hijabs, arm sleeves, and leggings, as this combination typically provides greater comfort, mobility, and thermal regulation during sports.

Yes, we can tailor sizes for you, usually at no additional cost. This way, you get a beautiful piece of jersey that also fits your body!

Sure! Just let us know your chest circumference, height, and preferred fit (slim or loose).
Do note that measurements can vary depending on how you measure, so the most accurate way is still pit-to-pit measurement.

Yes. We offer a sizing kit delivery service for teams that prefer to try the garments at their own location. The cost typically ranges from S$50–S$80, depending on the number of samples and configuration required.
You may customise the kit by selecting the collar style, sleeve cut, and size range.
As the samples are intended purely for sizing purposes, certain quality control processes, such as print and sewing inspections, may be omitted to reduce turnaround time.
Production typically takes 1–2 weeks, and the sizing samples do not need to be returned after use.

Yes. We carry a range of sample sizes at our pop-ups for customers to try on. Due to display space limitations, sizes above 2XL may not always be available.
For the most accurate fit, we recommend measuring the pit-to-pit width of a shirt that fits you well and comparing it against our size chart.

While our sizing is standard, do not use other brands’ size charts as reference. Cutting patterns differ.
For example, a European M size might be our Asian XL. It’s important to measure an existing piece of clothing to match our size chart.
We do not provide reprints if the wrong size is ordered unless our apparel width doesn’t match the size chart (within ±2cm tolerance).

Simply take an existing piece of clothing that fits you well and measure the width (pit-to-pit). Then, match it to our size chart. For example, if your pit-to-pit width is 50cm, the closest would be M size. If you prefer a looser fit, go up one size.
Our customers have said that the jerseys fit snugly, so sizing up is recommended for those who prefer looser fits.

Of course, you can download our size chart via this link:

Currently, our cutting is unisex.

Yes, we are able to make sizes from baby sizes to 10XL. Don’t worry!

We can do from baby size to 10XL — yes, 10XL! We are able to offer tailored sizes as well.

Yes. We can customise the packaging with your team logo, sponsor logos, league branding, tournament logos, or other artwork.
Pricing varies depending on the requirements, but most custom packaging requests start from approximately S$50. Please speak with your assigned representative for a quotation.

Depending on the order quantity and packaging requirements, jerseys are packed in either our premium black zipper pouch, featuring a combination of non-woven fabric and transparent plastic, or a frosted zipper pouch.
The transparent section allows the jersey inside to be easily identified, making distribution more convenient.
Custom packaging requirements can also be accommodated upon request.
For shipping, all orders are securely packed in lightweight waterproof wrapping and reinforced with multiple layers of packing tape to withstand adverse weather conditions and courier handling.

Yes. Our jerseys are printed using OEKO-TEX® certified inks, which are tested to ensure they are safe for skin contact and free from harmful substances.

For jerseys produced via sublimation, they will not crack or peel over time, as the graphics are printed directly onto the fabric itself.
For jerseys that have graphical elements heat pressed on, we use only the best materials that are extra durable. As long as you wash your jersey inside out, ideally hand wash or use the cold program on your washing machine, avoid using softener or bleach, and do not put it in the dryer, your jerseys will remain in good condition for a long time.

It is extremely, extremely unlikely for the colors to fade after washing as they are already baked into the fabric, unless you use bleach or softeners.

Sublimation is the best for durability as it does not fade, crack, or peel after washing, unlike jerseys where the graphics are heat pressed.

We operate a range of industrial sublimation printers, including EPSON, Fedar, and ATEXCO systems.
Our primary production line uses ATEXCO printers, which are widely regarded as the industry standard and are used by 80% of the world’s leading jersey manufacturers.
This enables us to consistently achieve exceptional print quality with a customer satisfaction rate of 99.99% for printing.

We are very excited to have you experience our stunning best-in-class products in person!
We currently have two showrooms to cater to those living in different areas.
[Check Instagram for latest addresses’
We are very excited to see you there and have you experience our full range of products, from custom bibs to custom balls, trophies, medals, pickleball paddles, pouches, and frisbees among many others. We also have limited-edition collectibles like our exclusive Black Metal Card and mystery jersey packs, where you can snag our beautiful jerseys that cannot be found anywhere else in the world.

Of course! That’s what many professional clubs do as well, including those in the Premier League.

Yes, of course! We’ll need to know your exact design or finalised concept first. Do send us your design and ideas on WhatsApp, and our team will advise you on the exact cost.

Yes, of course! We use Champions League quality PU material for our vinyl namesets. Prices range from an additional $6.90 to $8.90 depending on whether you require front numbers. For comparison, average nameset printing in Singapore starts from $15, so you’re saving significantly when done directly with KYNA.

Yes. Depending on our workload, patches may take longer. Typically, add about 2 weeks more for rubber patches, and TPU patches. 3D textured prints may take an additional week or less.

TPU patches are made of a blend of rubber and plastic, combining the best properties of both. They can be shiny.
Rubber patches are made of rubber, slightly heavier, with a solid look. However, colors are limited, so designs can’t always be reproduced exactly unless they’re black and white. Likewise with embroidered patches.

While we print our customers’ team logos and badges via sublimation, we are able to offer 3D badge options at an additional cost. We have lightweight silicone patches, TPU patches, shiny TPU badges like what Chelsea uses, rubber patches, semi-woven patches, and embroidery patches. Almost all professional teams uses TPU or silicone as of 2026 due to its lightweight nature.

The shorts can be in any color you specify. You are not limited to just ready-made colors like other companies.

Jersey numbers can contain up to 10 digits. If required, the numbers will be proportionally compressed or reduced in size to ensure they fit appropriately.

There is no fixed character limit. However, longer names may require the text to be compressed or scaled down to fit the available space. In cases where the name is exceptionally long or requires extensive manual adjustment, a small fee may apply to cover the additional artwork time.

Yes, definitely! Not only that, but you can also customise names and/or numbers not just at the back, but also at the front and on the sleeves. We are happy to accommodate all unorthodox graphic placements!

Yes. We can remove KYNA branding for bulk orders of 50 pieces or more per design.

Our cuffs are not ribbed by default to reduce the weight of the jersey. However, they can be requested at an additional cost of $1.80 per jersey should you want a more premium look.
Otherwise, regular sewing is perfectly fine to keep the weight of the jersey as low as possible. Many teams avoid ribbed cuffs for their player issue kits to make their jerseys as light as possible.

We use sublimation by default. We are also able to use DTF or vinyl heat press depending on your request.

Generally, no. Most of our standard fabrics use a tightly constructed knit without large perforations, which helps minimise transparency even when the fabric becomes wet. However, as with any lightweight performance fabric, some degree of transparency may still occur with very light colours under certain lighting conditions.

Think of it as fan-issue jersey vs player-issue jersey. Both are good, but AEROFLY is for professional use, offering elite breathability, moisture-wicking, and superior thinness. It is Singapore’s first 100gsm dri-fit, ideal for top-tier athletes.
AEROCOOL is more than good enough for everyday athletes and is the same quality used by Adidas fan jerseys.
Do note that AEROFLY requires a bit more care due to its thinner nature.

Our AEROCOOL dri-fit ranges from 150-160gsm, while our AEROFLY is 100gsm.

Yes, KYNA offers numerous sock options in many different colors. We have both kids and adult sizes. Kindly WhatsApp us so we can provide our catalog!

Yes, our shorts come with a drawstring for maximum flexibility.

Yes, we manufacture comfortable shorts that provide maximum comfort when running.

Yes, we can use a different design for the goalkeeper. There are usually no extra charges.

Yes, we can do polo collars for an extra $1.90 per jersey.

We offer a variety of collars. Do let us know what you have in mind!

We are currently not doing reversible jerseys.

Yes, we can.

Yes, we can manufacture long sleeves for an extra $2.50 per jersey. There is a minimum of 3 pcs required in a fresh order; no minimums for repeat orders.

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